FAQ

How many books/materials may I borrow?
The number of books/materials to be borrowed out and loan eligibility are based on user category. Please refer to the Library Guide available at the Reader Advisory Desk or library homepage under Lending Terms & Conditions.

Can I renew from outside of campus for books that I have borrowed ?

You can renew your borrowed item using My Account available at the library main website. Enter your student/staff number exactly the same as your student/staff card at a Patron ID column .

Please ensure that the first letter must be a capital letter .

Example : D2000000999 @ M2000009999 and key in your last 4 digits ID number at Password column. You may change your password using My Account menu. Choose On-loan Item:

The screen will display your loans’ record and you can click on the item that you want to renew.
Users can also renew their on loan items by phone (05-4506802 / 6832) or by e-mail (pustaka@upsi.edu.my).

The record shows that an item status is “Available” but it cannot be borrowed while some are not available on the shelves. Why?
Please ascertain that the call number is correctly noted down before checking the item on the shelves. If the item does not have a complete record (item in process), please seek help from Librarian at the Reader Advisory Desk. If the item is not available on the shelve, most likely the item is

– in cataloguing process or on order,
– in the process of shelving.

How do I log out from my library portal?
To log out from library portal account, please click the icon at the top right of the library portal.

How do I change my library portal account password or my e-mail address?
To change your library portal account password or e-mail address, first click at this icon at the top right of the library portal. Then choose this icon to change your library portal account password or e-mail address.